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Terms of service

The previous terms page had no body text. These website terms cover use of mts-lab.tech. They are not a substitute for a signed service agreement.

The website

This site describes services and equipment categories. It does not create a contract for calibration, engineering work or supply. A quotation from the relevant office states scope, price and terms for that job.

Who contracts

Kenya: MTS -LAB LIMITED. Zambia laboratory work: Veritas Calibration Lab Limited. Selecting a country on the enquiry form does not merge those entities.

Content

Equipment names are catalogue labels, not a promise of stock. Do not rely on this site for a certificate claim or an accredited status.

Accreditation

A single, multi-location SADCAS accreditation to ISO/IEC 17025 is planned, covering the Lusaka laboratory, a proposed Nairobi laboratory location, and calibration at client premises, subject to SADCAS approval. That accreditation has not been granted.

Lusaka is a permanent laboratory location. Nairobi is a proposed permanent laboratory location. Client-site calibration is work performed at a customer’s premises, and is included only where SADCAS approves it.

Legal contracting remains with the company in each country. Kenya work is contracted through MTS -LAB LIMITED. Zambia work is contracted through Veritas Calibration Lab Limited, trading as MTS Lab. Accreditation coverage, once granted, follows the locations and scope on the SADCAS certificate and schedule. It is distinct from which company contracts the work.

Accredited certificates, if and when issued, will follow the SADCAS-approved arrangement for work within the granted scope and locations. They are not issued independently by each country office. After grant, the accreditation-holder name, number, locations and scope will be those shown on the issued SADCAS certificate and schedule.

Until SADCAS grants the planned accreditation, we do not claim accredited, certified or approved status, and we do not display SADCAS or ILAC marks.

Portal

Access to https://portal.mts-lab.tech is controlled separately. Portal terms, if any, are provided with the login.

Related: Privacy notice.